Our journey started working with off the shelf exam software ourselves to conduct exams. Every exam date was a stressful episode, with unforeseen system behavior, or lack of support from the software provider. Most issues which arose were due to technical reasons. When something went wrong, the supervisor at the test center rarely had a chance to resolve the situation, resulting in additional stress to the candidates.
Immediate assistance via the software providers support was not available. Not completing an exam after several hours of trying, not knowing whether the work invested so far would be recoverable made us think about a better way to do this. Reflecting on these experiences was the starting point for bizExaminer.
We knew we could do better, and make life for exam providers, test takers, and supervisors less stressful and more productive. We wanted to do better – and we did! bizExaminer is now successfully in use with clients from all over the world with our solution, serving them without a hitch through complex examination scenarios.